Patient Access Representative (Relief - Evenings) Torresdale ED

Jefferson Health; Philadelphia (Philadelphia County); On-site; USD 23,000 - 32,000; Part time

Job summary

Jefferson Health Northeast is seeking a Patient Access Representative to join the Torresdale ED on relief evenings. You will greet patients, verify identities, collect demographic and insurance information, and assist with registrations while delivering compassionate service in a fast-paced environment.

This role requires strong communication and customer service skills, the ability to verify insurance coverage, and to refer uninsured patients for assistance.

Qualifications

• High School Diploma/GED required.
• At least 3 years of healthcare customer service experience.
• Preferred associate degree in Healthcare or Business Administration.

Responsibilities

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson Health Northeast.
• Gathers accurate demographic and insurance information.
• Requests and scans photo ID and insurance cards.
• Verifies insurance coverage, referrals, and authorizations.
• Collects patient out-of-pocket liability at time of service.

Job description

Patient Access Representative (Relief - Evenings) Torresdale ED### Patient Access Representative (Relief - Evenings) Torresdale EDApply: Northeast Philadelphia, PA: Variable time: Posted Today: REQ-0039133**Number of Positions In Requisition**1**Job Details**Patient Access Representative (Relief - Evenings) Torresdale ED Hours: 3pm - 11:30pm every other weekend required, 2 fall/winter holiday, 2 spring/summer holiday**Job Description****Summary** Provides a positive patient experience to patients and families. Demonstrates strong communication and customer service skills while registering patients. Accurately searches and selects the correct patient. Gathers complete and accurate demographic and insurance information from patients and families. Identifies uninsured patients for referral to Medical Assistance/Charity Care evaluation. Retrieves orders, confirms medical necessity and answers phones for outpatient visits. **Job Duties*** Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson* Gathers accurate demographic and insurance information.* Requests and scans photo ID and insurance cards.* Verifies insurance coverage, referrals, and authorizations.* Collects patient out-of-pocket liability at time of service.**Minimum Qualifications*** High School Diploma/GED* 3 years of healthcare customer service experience**Preferred Qualifications*** Associate’s Degree in Healthcare or Business Administration**Additional Qualifications** **Physical Demands** Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, \\*patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR. Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.**Work Shift**Weekend Evening (United States of America)**Worker Sub Type**Regular**Employee Entity**Jefferson Health Northeast**Primary Location Address**10800 Knights Road, Philadelphia, Pennsylvania, United States of America