Evening & Weekend Part-Time Patient Services Rep

Orthopedic Associates of Lancaster, LTD; North Cornwall Township (PA); On-site; USD 19,286 - 27,552; Part time

Job summary

Orthopedic Associates of Lancaster, LTD is seeking a Part-time Patient Services Representative for our urgent care in Lancaster, PA. The role focuses on greeting patients, checking in, verifying demographics and insurance, scanning documents into the EMR, and collecting copays and fees.

The position requires strong customer service and communication skills, with an emphasis on accuracy and efficiency. Evenings and weekends are required, and the role operates on-site at our Lancaster location

Qualifications

• High school diploma or GED required.
• Minimum one year of customer service experience required.
• Medical background preferred.
• Associate’s or Bachelor’s degree preferred.
• Strong computer and communication skills required.

Responsibilities

• Greet patients and visitors in a prompt, courteous manner.
• Check-in patients and verify demographics and insurance.
• Scan insurance cards and upload documents into EMR.
• Collect copays and fees and balance receipts.
• Schedule follow-up appointments and coordinate referrals.

Skills

Customer service

Communication skills

Computer skills

Attention to detail

Education

High school diploma or GED

Associate’s degree

Bachelor’s degree

Tools

EMR system

Job description

Orthopedic Associates of Lancaster, LTD is seeking a Part-time Patient Services Representative for our urgent care in Lancaster, PA. The role focuses on greeting patients, checking in, verifying demographics and insurance, scanning documents into the EMR, and collecting copays and fees.

The position requires strong customer service and communication skills, with an emphasis on accuracy and efficiency. Evenings and weekends are required, and the role operates on-site at our Lancaster location