Evening/Weekend Library Public Services Supervisor

Massachusetts Board of Library Commissioners; Waltham (MA); On-site; USD 41,000 - 46,000; Full time

Job summary

Brandeis University seeks a Public Services Coordinator for Brandeis Library in Waltham. The role centers on delivering high-quality, user-focused service at the Information & Borrowing desk, coordinating daily front-line operations, and supporting student staff.

The position may require evening/weekend hours and occasional holiday coverage; it is a unionized role under SEIU Local 888, with wages set by the agreement. This is an on-site position emphasizing safety and user experience.

Qualifications

• Requires a BA/BS or equivalent.
• 1-3 years of work experience in library or service environment.
• Familiarity with library systems is preferred.

Responsibilities

• Oversee front-line services at the Information & Borrowing desk to ensure smooth patron interactions.
• Coordinate daily operations of the Commons and related spaces, including data collection and reporting.
• Supervise student staff and assist with training and performance evaluation.

Education

B.A./B.S. or equivalent

Job description

Brandeis University seeks a Public Services Coordinator for Brandeis Library in Waltham. The role centers on delivering high-quality, user-focused service at the Information & Borrowing desk, coordinating daily front-line operations, and supporting student staff.

The position may require evening/weekend hours and occasional holiday coverage; it is a unionized role under SEIU Local 888, with wages set by the agreement. This is an on-site position emphasizing safety and user experience.