Evening & Weekend Home Care Scheduler

Senior Helpers; Maryland; On-site; USD 25,000 - 39,000; Full time

Job summary

Senior Helpers of Baltimore and Central Maryland is seeking an Evening & Weekend Scheduling Coordinator. You will serve as the primary after-hours scheduling resource, coordinating caregiver coverage and client care using WellSky Personal Care (ClearCare).

The role requires strong communication, problem solving, and the ability to work independently in a fast-paced environment. The ideal candidate will have extensive scheduling experience in home care, exceptional customer service, and a proven

Qualifications

• Extensive experience with WellSky Personal Care (ClearCare).
• Experience in home care, home health, healthcare staffing, or related scheduling.
• Strong understanding of caregiver scheduling, shift coverage, and staffing coordination.
• Exceptional customer service and communication skills.
• Ability to work independently and make sound decisions with limited supervision.
• Strong organizational and time-management skills.
• Availability to work evenings and weekends.
• Preferred: Experience supporting after-hours operations.
• Preferred: Experience managing urgent staffing and scheduling situations.
• Preferred: Knowledge of Maryland home care operations and best practices.

Responsibilities

• Serve as the primary scheduling resource during evenings and weekends.
• Respond to caregiver call-offs, schedule changes, and staffing emergencies.
• Fill open shifts quickly while maintaining continuity of care.
• Utilize WellSky Personal Care to manage schedules, caregiver assignments, availability, and client service needs.
• Coordinate staffing solutions that balance client preferences, caregiver availability, and operational requirements.
• Maintain accurate documentation of all scheduling activities and staffing actions.
• Serve as an after-hours point of contact for caregivers and clients.
• Provide professional, timely, and compassionate support during urgent situations.

Skills

Customer service

Communication

Time management

Organizational skills

Problem solving

Teamwork

Tools

WellSky Personal Care (ClearCare)

Microsoft Office

Job description

Senior Helpers of Baltimore and Central Maryland is seeking an Evening & Weekend Scheduling Coordinator. You will serve as the primary after-hours scheduling resource, coordinating caregiver coverage and client care using WellSky Personal Care (ClearCare).

The role requires strong communication, problem solving, and the ability to work independently in a fast-paced environment. The ideal candidate will have extensive scheduling experience in home care, exceptional customer service, and a proven