Weekend Care & Scheduling Coordinator

Dungarvin inc; Los Angeles (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

401(k) retirement savings plan

Job summary

CambrianHomecare, LLC is seeking a Weekend Staffing Coordinator to support weekend operations by managing caregiver schedules, handling urgent staffing needs, assisting with visit verification and system support, and serving as the primary point of contact during weekend hours.

The role requires sound judgment, strong customer service, and the ability to make independent decisions when support from other departments is limited.

Qualifications

• High school diploma or equivalent.
• Fluent English and Spanish.
• Advanced Microsoft 365 skills (Excel, Word, PowerPoint, Teams, SharePoint).
• Experience in phone-based, high-volume scheduling or customer service environments requiring real-time prioritization and response to urgent needs.

Responsibilities

• Scheduling & Coverage Coordination: Manage caregiver schedules, fill open shifts, coordinate changes, and respond to call-offs or urgent staffing needs to ensure continuity of care.
• Caregiver & Client Support: Serve as the primary point of contact during weekend operations, providing updates, addressing concerns, and communicating scheduling and service changes with timely follow-through.
• Service Systems Support: Assist caregivers with visit verification, mobile app issues, scheduling questions, and documentation needs to ensure accurate service tracking.
• Incident Response & Escalation Management: Respond to service disruptions, caregiver or client concerns, safety issues, injuries, and unexpected situations, ensuring timely documentation and escalation when needed.
• Operational Documentation & Communication: Maintain accurate scheduling records, document service changes, facilitate shift handoffs, and communicate critical updates to internal teams.

Skills

Bilingual English Spanish

High-volume scheduling

Customer service

Independent judgment

Education

High school diploma or equivalent

Tools

Microsoft 365 proficiency

Job description

CambrianHomecare, LLC is seeking a Weekend Staffing Coordinator to support weekend operations by managing caregiver schedules, handling urgent staffing needs, assisting with visit verification and system support, and serving as the primary point of contact during weekend hours.

The role requires sound judgment, strong customer service, and the ability to make independent decisions when support from other departments is limited.