Evening Warehouse Operations Leader

Nordstrom; Dubuque (IA); On-site; USD 59,000 - 98,000; Full time

Benefits offered by this job

Medical/Vision, Dental

Retirement

Paid Time Away

Merchandise Discount

Job summary

Nordstrom is seeking an Operations Manager to lead a team of about 20 warehouse associates, driving safety, quality and performance while meeting budget expectations. This role emphasizes coaching, performance management, and developing talent to deliver on the customer promise.

You will own process improvements, monitor KPI metrics, and manage annual budgets, expenditures and variances. Strong data analysis, communication, and hands-on use of warehouse management software are essential for

Qualifications

• 5+ years of warehouse management experience.
• Proven ability to implement CI actions yielding cost/service/quality improvements.
• Demonstrated ability to develop others and grow leadership competencies.
• Strong knowledge of warehousing KPIs.

Responsibilities

• Lead and develop a team of ~20 employees.
• Recruit, onboard, and train resources.
• Coach and discipline staff to meet performance targets.
• Drive KPI metrics and facility performance scorecards.
• Own process improvement through problem-solving and projects.
• Manage annual budget information and monitor expenditures.

Skills

Team leadership

Data analysis

KPI management

Communication skills

Process improvement

Coaching

Tools

Warehouse management software

Databases

Job description

Nordstrom is seeking an Operations Manager to lead a team of about 20 warehouse associates, driving safety, quality and performance while meeting budget expectations. This role emphasizes coaching, performance management, and developing talent to deliver on the customer promise.

You will own process improvements, monitor KPI metrics, and manage annual budgets, expenditures and variances. Strong data analysis, communication, and hands-on use of warehouse management software are essential for