Senior Warehouse Operations Leader | KPI & Budget Focus

Nordstrom; Gainesville (FL); On-site; USD 59,000 - 98,000; Full time

Benefits offered by this job

Medical/Vision, Dental

Retirement and Paid Time Away

Merchandise Discount

Job summary

Nordstrom is seeking an Operations Manager in Gainesville, FL to lead a warehouse team of about 20, driving safety, quality, and performance while meeting financial targets. The role emphasizes coaching, budget monitoring, and continuous improvement, with a focus on optimizing KPIs and 4DX scorecards.

Eligible candidates bring 5+ years in warehouse management, strong data and KPI skills, and experience with warehouse software and databases. Competitive pay and comprehensive benefits are offered.

Qualifications

• 5+ years of warehouse leadership experience.
• Proven ability to drive cost, service, and quality improvements.
• Demonstrated capability to develop others and grow leadership capacity.

Responsibilities

• Support the business strategy and drive results for safety, quality and performance.
• Lead, develop, and grow a team of about 20 employees.
• Recruit, onboard, and train resources.
• Coach and drive performance of warehouse staff and monitor results.
• Own process improvement through problem-solving and project work.
• Meet budget and monitor expenditures, identify variances, and take corrective actions.
• Drive KPI metrics and facility performance scorecards.

Skills

Warehouse leadership

CI implementation

KPI management

Data analysis

WMS experience

Strong communication

Tools

Warehouse management software

Databases

Job description

Nordstrom is seeking an Operations Manager in Gainesville, FL to lead a warehouse team of about 20, driving safety, quality, and performance while meeting financial targets. The role emphasizes coaching, budget monitoring, and continuous improvement, with a focus on optimizing KPIs and 4DX scorecards.

Eligible candidates bring 5+ years in warehouse management, strong data and KPI skills, and experience with warehouse software and databases. Competitive pay and comprehensive benefits are offered.