Senior Operations Manager - Supply Chain

Nordstrom; Cedar Rapids (IA); On-site; USD 81,000 - 136,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Away

Life Insurance

Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom in Cedar Rapids seeks a Senior Operations Manager to drive day-to-day warehouse efficiency, safety, and cost control. You will lead a team of about 7 managers across multiple shifts and sectors, shaping operations to meet strategic goals.

You’ll mentor leaders, manage budgets, and own KPI dashboards including 4DX. Strong data analysis and communication skills are essential to elevate performance.

Qualifications

• 6+ years of warehouse experience in a managerial role
• Well-developed time management and prioritization skills
• Demonstrated ability to develop leaders and grow leadership competencies in direct reports
• Strong knowledge of warehousing KPIs
• Experience managing projects, programs and initiatives within a facility
• Ability to analyze data and act on improvement opportunities
• Excellent verbal and written communication skills

Responsibilities

• Support the business strategy and drive safety, quality and performance while increasing efficiency and scale
• Lead and develop a team of about 7 managers across multiple shifts and departments
• Recruit, onboard and train leaders
• Demonstrate sound judgment and own decision impact
• Promote equity across the network and organization
• Meet warehouse financial targets by budgeting, monitoring expenditures, identifying variances, and taking corrective actions
• Drive KPI metrics, 4DX and facility performance scorecards
• Partner with on-site and virtual teams to test, pilot and implement solutions

Job description

Job Description

The Senior Operations Manager is a very experienced leader with between 5 -7 years of experience leading and developing leaders in support of the business strategy focusing on day-to-day operational efficiency, cost reduction, key programs, and the general management of processes, policies, and procedures. The Senior Operations Manager guides and influences the development of managers and supports the selection, retention and engagement of both managers and employees. This critical role will enable succession planning across the network and requires a combination of focus and flexibility.

A day in the life...

• Support the business strategy or driving results for overall safety, quality and performance while driving efficiency and scale
• Lead, develop, and grow the performance of a team of about 7 managers and their supporting teams across multiple shifts and departments through strong emotional intelligence
• Recruiting, selecting, onboarding, and training the right leaders
• The ability to demonstrate good judgement when making decisions and owns the impact of decisions made
• Promotes equity across the network and within the organization
• Meet warehouse financial standards by providing annual budget information; monitoring expenditures; identifying variances; implementing corrective actions
• Drive KPI metrics as well as 4DX and facility performance scorecards
• Partner with on-site and virtual operational support teams and partners to test, pilot, implement solutions for the building

You own this if you have...

• 6+ years of warehouse experience in a managerial role
• Well-developed and proven time management skills and the ability to prioritize.
• Demonstrated capabilities in developing leaders and growing leadership competencies in their direct reports
• Strong knowledge of warehousing Key Performance Indicators (KPIs)
• Demonstrated excellence in managing projects, programs, and initiatives within a building
• Ability to analyze data and determine actions based on improvement opportunities
• Excellent verbal and written communication skills

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$80,500.00 - $135,500.00 Annual

We've got you covered...

Our employees are our most important asset and that's reflected in our benefits.Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment.

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.

Nordstrom keeps job postings open for at least one day after the posting date.

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