Evening Veterinary Front Desk Specialist

University of Minnesota; Minneapolis (MN); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Paid holidays

Medical plan

Dental plan

Life insurance

Retirement plan

Job summary

The University of Minnesota Veterinary Medical Center is seeking a friendly front desk professional to greet clients, admit patients, and manage appointments across several animal services. The role supports payments, prescriptions, and referral coordination in a busy veterinary environment.

You will maintain the front desk area, handle high-volume calls, and ensure accurate client demographics and records. This civil-service, full-time position offers benefits and a collaborative team culture.

Qualifications

• High school diploma or GED required with 2 years medical or veterinary office or scheduling experience.
• Reception experience in a high-volume environment; strong phone and in-person customer service.
• Proficient in Microsoft Office; basic Excel knowledge.

Responsibilities

• Greet clients and visitors as the first contact at the VMC.
• Admit patients accurately while verifying demographics and ensuring quality standards.
• Process payments, assist with prescriptions, and notify After Hours Dispensary when needed.
• Maintain front desk and lobby area to VMC cleanliness standards.
• Enter appointments for Large and Small Animal services and coordinate scheduling calls.

Skills

Reception experience

Customer service

Microsoft Office

Excel

Education

High School diploma / GED

Tools

Microsoft Office Suite

Job description

The University of Minnesota Veterinary Medical Center is seeking a friendly front desk professional to greet clients, admit patients, and manage appointments across several animal services. The role supports payments, prescriptions, and referral coordination in a busy veterinary environment.

You will maintain the front desk area, handle high-volume calls, and ensure accurate client demographics and records. This civil-service, full-time position offers benefits and a collaborative team culture.