Evening Veterinary Front Desk Lead – Client Experience

Grace and Faye Consulting LLC; Hillsborough (CA); On-site; USD 33,062 - 38,572; Full time

Job summary

Grace and Faye Consulting LLC is looking for a Veterinary Reception Manager/Client Service Representative to join their hospital front desk team on the evening swing shift. This role is perfect for a people-person who thrives in a fast-paced environment and is passionate about pet care.

The ideal candidate has prior experience as a receptionist or in client service, strong communication skills, and a genuine love for animals. Join a supportive team where your work directly impacts the comfort and care of pets and their families.

Qualifications

• Prior experience as a receptionist or client service representative required.
• Experience in a veterinary or animal care setting preferred.
• Strong multitasking, organizational, and communication skills are essential.

Responsibilities

• Serve as the first point of contact for clients in person and over the phone.
• Schedule appointments and coordinate patient flow with the medical team.
• Communicate clearly and compassionately with clients during high-stress situations.

Skills

Multitasking

Organizational skills

Communication skills

Customer service

Job description

Grace and Faye Consulting LLC is looking for a Veterinary Reception Manager/Client Service Representative to join their hospital front desk team on the evening swing shift. This role is perfect for a people-person who thrives in a fast-paced environment and is passionate about pet care.

The ideal candidate has prior experience as a receptionist or in client service, strong communication skills, and a genuine love for animals. Join a supportive team where your work directly impacts the comfort and care of pets and their families.