Veterinary Front Desk: Client Experience Specialist

Veritas Veterinary Partners; Woodbridge Township (NJ); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Health insurance

401K

Paid time off

Pet discount

Uniforms provided

Job summary

Veritas Veterinary Partners is seeking a client-facing front desk assistant at a partner hospital in Woodbridge, NJ. You will greet clients, verify appointments, manage check-in, and handle basic billing and scheduling.

This full-time onsite role requires reliable, friendly communication, ability to multitask in a high-volume setting, and familiarity with practice software. Hours include evenings and weekends; pay ranges $18–$23 per hour.

Qualifications

• Minimum one year of experience in a client-facing role in a professional environment.
• Strong interpersonal and verbal communication skills with a warm and professional demeanor.
• Ability to manage multiple tasks in a high-volume, fast-paced environment.
• Basic proficiency with computer systems, scheduling platforms and billing software.
• Reliability, punctuality and a consistent professional presence at the front desk.

Responsibilities

• Greet clients and patients at arrival, creating a welcoming first impression.
• Verify client and patient information and appointment details; notify clinical teams of arrivals.
• Manage front desk and waiting area; provide wait-time updates with empathy.
• Answer calls; route messages and provide information within scope.
• Process payments and explain charges; reconcile end-of-shift transactions.

Skills

Customer service

Communication

Multitasking

Front desk

Computer skills

Tools

ezyVet

Impromed

AVImark

Job description

Veritas Veterinary Partners is seeking a client-facing front desk assistant at a partner hospital in Woodbridge, NJ. You will greet clients, verify appointments, manage check-in, and handle basic billing and scheduling.

This full-time onsite role requires reliable, friendly communication, ability to multitask in a high-volume setting, and familiarity with practice software. Hours include evenings and weekends; pay ranges $18–$23 per hour.