Evening Unit Flow Coordinator - Patient Throughput

Brigham and Women's Hospital; Boston (MA); On-site; USD 26,000 - 36,000; Full time

Job summary

The Brigham and Women's Hospital, Inc. in Boston, MA seeks an Administrative Support Specialist for inpatient units.

You will liaise between patients, visitors and clinicians, organize priorities, and manage confidential information to ensure smooth patient flow and exceptional service. You will partner with nursing to coordinate admissions, discharges and transfers, and handle scheduling of tests, procedures, and transport while maintaining accurate EMR entries and professional communication

Qualifications

• High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred.
• Experience: Administrative support experience 1-2 years required.
• Certified Health Unit Coordinator (NAHUC) preferred.

Responsibilities

• Performs clerical and other duties to assist in the general administration of the floor or unit.
• Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.
• Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.
• Schedules consultations, tests, procedures, and patient transport to other departments.
• Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput.
• Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
• May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department.

Skills

Office procedures

MS Office

Proofreading

Phone system

Time management

Communication skills

Interpersonal skills

Office equipment

Medical terminology

Education

High School Diploma or Equivalent / Associate's Degree preferred

Tools

MS Office

Job description

The Brigham and Women's Hospital, Inc. in Boston, MA seeks an Administrative Support Specialist for inpatient units.

You will liaise between patients, visitors and clinicians, organize priorities, and manage confidential information to ensure smooth patient flow and exceptional service. You will partner with nursing to coordinate admissions, discharges and transfers, and handle scheduling of tests, procedures, and transport while maintaining accurate EMR entries and professional communication