Evening Turndown Attendant - Luxury Guest Services

Fairmont Hotels & Resorts; Santa Monica (CA); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Discounted rates

Academies training

CSR activities

Career development

Job summary

Fairmont Miramar Hotel & Bungalows in Santa Monica is seeking a Turndown Attendant to provide evening housekeeping services that enhance guest comfort and ambiance. You will prepare rooms, refresh linens, and ensure hotel standards are met with attentive service.

The role emphasizes quiet, high-quality guest experiences, professional communication, and strict adherence to health and safety guidelines in a luxury setting.

Qualifications

• Ability to work efficiently in a fast-paced, detail-oriented environment.
• Excellent communication and guest service skills.
• Previous housekeeping or hospitality experience preferred.

Responsibilities

• Provide consistently professional, friendly service to guests.
• Perform evening turndown service in assigned rooms and suites per hotel standards.
• Prepare rooms for the evening by turning down beds, refreshing linens, adjusting lighting and ambiance.
• Lightly clean and tidy guest rooms, remove trash, straighten furniture and wipe surfaces.
• Replenish water, amenities, and in-room offerings as required.
• Ensure guest requests are fulfilled promptly during service hours.
• Inspect rooms for cleanliness, presentation, and functionality; report issues promptly.

Skills

Attention to detail

Guest service

Communication

Experience in hospitality

Physical stamina

Job description

Fairmont Miramar Hotel & Bungalows in Santa Monica is seeking a Turndown Attendant to provide evening housekeeping services that enhance guest comfort and ambiance. You will prepare rooms, refresh linens, and ensure hotel standards are met with attentive service.

The role emphasizes quiet, high-quality guest experiences, professional communication, and strict adherence to health and safety guidelines in a luxury setting.