Evening Turndown Attendant - Luxury Guest Experience

Fairmont; Santa Monica (CA); On-site; USD 37,000 - 46,000; Full time

Job summary

Fairmont Miramar Hotel & Bungalows in Santa Monica is seeking a Turndown Attendant to deliver luxury evening housekeeping. You will prepare guest rooms for night service, ensure cleanliness, ambiance, and thoughtful touches that align with our five‑star standards.

Reporting to the Assistant Director of Rooms, you will perform turndown, refresh linens and amenities, and respond promptly to guest requests while upholding safety and confidentiality.

Qualifications

• Experience in housekeeping or hospitality preferred.
• Ability to work evenings and maintain high standards.
• Excellent communication and guest service.
• Attention to detail and pride in appearance.

Responsibilities

• Provide evening turndown service to guests.
• Turn down beds, refresh linens, adjust lighting and ambiance.
• Lightly clean and tidy rooms; remove trash and wipe surfaces.
• Replenish water and in-room amenities as required.
• Address guest requests promptly; report maintenance issues.
• Inspect rooms for cleanliness, safety and functionality.
• Maintain housekeeping carts and service areas in order.
• Follow health, safety, and sanitation guidelines.
• Communicate room status with team and supervisors.

Skills

Attention to detail

Guest service

Communication skills

Hospitality experience

Reliability

Physical stamina

Teamwork

Job description

Fairmont Miramar Hotel & Bungalows in Santa Monica is seeking a Turndown Attendant to deliver luxury evening housekeeping. You will prepare guest rooms for night service, ensure cleanliness, ambiance, and thoughtful touches that align with our five‑star standards.

Reporting to the Assistant Director of Rooms, you will perform turndown, refresh linens and amenities, and respond promptly to guest requests while upholding safety and confidentiality.