Evening Transit Dispatcher

University of Southern California; Los Angeles (CA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Tuition assistance

Health/dental/vision insurance

403b retirement plan

Transit subsidies (Metro/LADOT/Metrol*

Job summary

University of Southern California Transportation is seeking a Dispatcher to support day-to-day operations by scheduling and dispatching drivers, equipment, and service vehicles. The role acts as a liaison between passengers and drivers to ensure reliable service for USC students, faculty, staff, and visitors.

This position requires at least 2 years of relevant experience, a California Class-B license with passenger endorsement, and a DOT safety-conscious mindset.

Qualifications

• Minimum Education: High school or equivalent; combined experience/education as substitute for minimum education.
• Minimum Experience: 2 years; combined experience/education as substitute for minimum work experience.
• Minimum Field of Expertise: Bus Driving (Passenger Transport) and customer service experience.
• Must possess basic computer skills and demonstrate proficiency in Microsoft Word, Excel, and Outlook.
• Ability to accurately enter data, maintain spreadsheets and documents, communicate through email, and learn and utilize computer-based dispatch and transit management systems.
• Must possess valid California Class-B driver's license with passenger endorsement.
• Drug screening required prior to employment and random test thereafter.
• Airbrake Certification or ability to obtain airbrake certification within 90 days.
• This is a safety-sensitive position covered by United States Department of Transportation (DOT) guidelines for drivers of commercial vehicles, drivers transporting hazardous waste, and operators of commercial watercraft or aircraft.
• Preferred Education: Associate’s Degree.
• Preferred Experience: 3 years of experience.

Responsibilities

• Schedule and dispatch drivers, equipment, and service vehicles.
• Serve as liaison between passengers and drivers and help ensure reliable transportation services.
• Monitor vehicle assignments, respond to service disruptions, assist with fleet and driver check-in activities.
• Provide customer service, and maintain accurate safety and operational records.
• Support transportation operations by coordinating with pass-through events and overtime during USC home football games.

Skills

Bus Driving

Customer Service

Data Entry

Interpersonal Skills

Education

High school diploma or GED

Associate’s Degree (preferred)

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Dispatch Software

Job description

University of Southern California Transportation is seeking a Dispatcher to support day-to-day operations by scheduling and dispatching drivers, equipment, and service vehicles. The role acts as a liaison between passengers and drivers to ensure reliable service for USC students, faculty, staff, and visitors.

This position requires at least 2 years of relevant experience, a California Class-B license with passenger endorsement, and a DOT safety-conscious mindset.