Emergency Dispatcher — Coordinate Rapid Response

University of Southern California; Los Angeles, Northern (CA, KY); Hybrid; USD 33,000 - 47,000; Full time

Job summary

University of Southern California seeks a Public Safety Dispatcher to service the DPS Communications Center across USC campuses. You will receive emergency and nonemergency calls, dispatch appropriate Public Safety units, and coordinate with local agencies as needed.

Ideal candidates exhibit calm, clear communication, and strong decision-making under pressure. Required: high school diploma, 6–12 months experience, and CA driver’s license; DMV pull notice will be checked.

Qualifications

• High school diploma or equivalent required.
• 6–12 months experience preferred.
• Valid CA driver’s license; DMV pull notice system applies.
• Experience in dispatch, call center, or related environment preferred.

Responsibilities

• Receive emergency and nonemergency calls and determine appropriate response.
• Dispatch Public Safety units via radio and CAD systems.
• Maintain records of calls and radio messages; monitor unit status.
• Coordinate with LAPD, LAFD, and other agencies as needed.
• Prepare management reports on calls and incidents.

Skills

Two-way radio

Phonetic alphabet

Clear speech

Interpersonal skills

Typing 30 WPM

Education

High school diploma or equivalent

Job description

University of Southern California seeks a Public Safety Dispatcher to service the DPS Communications Center across USC campuses. You will receive emergency and nonemergency calls, dispatch appropriate Public Safety units, and coordinate with local agencies as needed.

Ideal candidates exhibit calm, clear communication, and strong decision-making under pressure. Required: high school diploma, 6–12 months experience, and CA driver’s license; DMV pull notice will be checked.