Evening Switchboard & Mail Room Clerk

Madonna Rehabilitation Hospitals; Lincoln (NE); On-site; USD 21,000 - 28,000; Part time

Job summary

Madonna Rehabilitation Hospitals in Lincoln, NE invites applications for a part-time Operator I to manage the switchboard during evenings and handle mail room duties. The role supports patient and staff communication and requires reliable, courteous staff able to work in a fast-paced environment.

The position emphasizes strong typing, clear communication, and teamwork across departments, with responsibilities including mail processing, equipment maintenance, and daily reporting.

Qualifications

• Education/training and/or Experience.
• High School equivalency.
• Telephone switchboard experience, preferably on a Cisco Call Manager system.
• Proficient typing skills. Excellent oral and written communication skills. Strong interpersonal skills, able to elicit cooperation. Must have good grammar, spelling and organization skills.

Responsibilities

• Follow Operational Definitions to ensure adequate and quality implementation of efficient telephone services and support to all Madonna employees and customers.
• Operate the switchboard to provide adequate and quality support of all incoming and outgoing telephone calls.
• Maintain equipment, supplies, and preventative maintenance programs.
• Assist in the processing of all incoming and outgoing mail.
• Prepare daily activity reports on switchboard and mail room activities.
• Interact with staff and other departments in a friendly, helpful manner.
• Maintain a clean, organized and safe environment.
• Follow established after-hours help desk procedures when contacting the help desk after hours.

Skills

Typing skills

Oral and written communication

Interpersonal skills

Grammar and spelling

Education

High School equivalency

Tools

Cisco Call Manager

Phone switchboard

Job description

Madonna Rehabilitation Hospitals in Lincoln, NE invites applications for a part-time Operator I to manage the switchboard during evenings and handle mail room duties. The role supports patient and staff communication and requires reliable, courteous staff able to work in a fast-paced environment.

The position emphasizes strong typing, clear communication, and teamwork across departments, with responsibilities including mail processing, equipment maintenance, and daily reporting.