Switchboard Operator

Mission Health: The Residence at North Ridge; New Hope (MN); On-site; USD 22,041 - 30,307; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Short/long-term disability

FSA

401(k)

PTO

Life insurance

CEU reimbursement

On-site daycare (50% discount)

Daily pay options

Job summary

The Residence at North Ridge in New Hope, MN is seeking a friendly Switchboard Operator to join our healthcare team. You will manage the 15-line phone system, route calls, and support residents and staff in a fast-paced environment.

Responsibilities include monitoring security systems, paging, and assisting with daily tasks such as guest tickets and stamps. Prior receptionist experience and HIPAA confidentiality are valued.

Qualifications

• Requires high school graduate.
• Receptionist experience preferred.
• Must type 35 wpm and have good spelling and proofreading skills.
• Must maintain confidentiality to comply with HIPAA requirements.

Responsibilities

• Operate main telephone system (15-line) and answer calls.
• Transfer calls to appropriate personnel and use overhead paging.
• Operate two-way radio and radio paging systems.
• Maintain current resident and employee lists and emergency contacts.
• Monitor security monitors and access control systems; manage entrances.
• Assist with guest meal tickets, selling stamps, and resident assistance.

Job description

xcellence Character Attitude Respect Excellence

The Resident of North Ridge in New Hope, MN is looking to hire Switchboard Operator to join our team. Are you looking for a career with a healthcare company that will value you? Do you want to be part of a dynamic and caring clinical team? If so, please read on!

This Switchboard Operator position earns a competitive salary, we also provide comprehensive benefits, including medical, dental, vision, short- and long-term disability, a flexible spending account (FSA), a 401(k) plan, paid time off (PTO), life insurance, continuing education unit (CEU) reimbursement, on-site daycare at a 50% discounted rate for employees, and daily pay options. If this sounds like the right opportunity in health care for you, apply today!

Description

The Resident of North Ridge and Rehab has a rich history of providing quality care to seniors since 1966. We are a specialized senior health care community. Our continuum of care offers a variety of services: Senior Apartments, Assisted Living, Adult Day Program, Complex/Transitional Rehab Care, Long Term Care and secured areas for those with memory impairment. Our emphasis at North Ridge is to recognize and provide for the needs of each individual, whether the goal is to remain in our community or to return home. Join our care team and find out why it is not only a special place to live or receive care, but also a special place to work.

Duties

Major Job functions of the Switchboard Operator include operating main telephone systems including answering calls on a 15-line phone system; transferring calls to appropriate personnel; overhead paging; operating two-way radio and radio paging system; maintaining list of current residents and employees and emergency contact information. Responsibility for all emergency systems includes following established procedures in response to various emergency conditions; monitoring security monitors and access control systems; monitor main entrances. Miscellaneous duties also include assisting with guest meal tickets, selling stamps and assisting residents as needed.

Qualifications

Requires high school graduate. Receptionist experience is preferred. The position requires a pleasant speaking voice and ability to perform tasks confidently under stressful circumstances. Must be able to type 35 wpm and have good spelling and proofreading skills. Must have a thorough knowledge of facility operation and physical layout. Must be able to exercise confidentiality to ensure compliance with all HIPAA regulations. The successful candidate must be able to handle frequent interruptions and have the desire to work at a fast pace. This position requires excellent communication skills and the ability to problem solve. Computer knowledge is preferred.

Schedule

Part-Time every other weekend 7:00am - 2:00pm or PM every other weekend 2:00pm 10:00pm