Evening Store Operations Leader

Hannaford Supermarkets; Dover (NH); On-site; USD 49,000 - 67,000; Full time

Job summary

Hannaford Supermarkets in Dover, NH seeks an experienced STORE MANAGER to oversee evening retail operations, ensuring superior service, merchandising and safety standards. You will lead the evening team, align with Hannaford strategies, and drive performance through coaching, huddles and by using available tools to manage for results.

Responsibilities include maintaining store appearance, customer relations, and asset control while meeting financial objectives.

Qualifications

• Strong understanding of store operations and total store merchandising techniques.
• Excellent interpersonal, customer service and communication skills.
• Excellent organizational skills and a demonstrated ability to learn multiple tasks and technical requirements of the job.
• Demonstrated good judgment solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances.
• Desire and ability to lead and manage associates throughout multiple departments.
• College degree or equivalent preferred.
• Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager" or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment.

Responsibilities

• Manage retail operations during the evening hours making decisions impacting store associates, merchandise quality and presentation and the level of service offered to customers.
• Build associate and customer relations and promote a strong culture in support of Hannaford Strategy through store huddles, role modeling our cultural behaviors and consistent use of all available tools to help manage for performance.
• Ensure that store conditions involving store appearance, security, safety and food safety are consistently maintained at the highest level.
• Accountable for proper control of company assets.
• Maintain the store’s appearance and presentation and ensure quality conditions of all products.
• Make hiring, training and performance management recommendations for evening shift associates.

Skills

Store leadership

Customer service

Interpersonal skills

Organizational skills

Problem solving

Decision making

Coaching/mentoring

Education

College degree or equivalent preferred

Tools

POS systems

Scheduling software

Financial reporting tools

Job description

Hannaford Supermarkets in Dover, NH seeks an experienced STORE MANAGER to oversee evening retail operations, ensuring superior service, merchandising and safety standards. You will lead the evening team, align with Hannaford strategies, and drive performance through coaching, huddles and by using available tools to manage for results.

Responsibilities include maintaining store appearance, customer relations, and asset control while meeting financial objectives.