Evening retail ops leader in training

Hannaford; Hooksett (NH); On-site; USD 26,000 - 37,000; Full time

Job summary

Hannaford Supermarkets in Manchester, NH, seeks an experienced Store Manager to direct retail operations for the assigned department, shaping customer service, merchandising, and associate development. You will lead huddles, model company culture, and safeguard safety and food safety standards.

Responsibilities include hiring and training, achieving financial objectives, maintaining department appearance, and using tools like MPP and scheduling to optimize performance.

Qualifications

• Strong understanding of store operations and total store merchandising techniques.
• Excellent interpersonal, customer service and communication skills.
• Excellent organizational skills and a demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Demonstrated good judgement solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances.
• Desire and ability to lead and manage associates throughout multiple departments.
• College degree or equivalent preferred.
• Accredited by the National Registry of Food Safety Professionals or willing to attend training and achieve accreditation within 90 days.

Responsibilities

• Foster a positive and inclusive environment to retain associates and customers.
• Ensure that all quality standards are met.
• Manage department operations in accordance with established department standard practices.
• Ensure the maintenance of the department's appearance and presentation.
• Hire, train and develop associates to meet the department needs.
• Attain departmental financial objectives.
• Supervise performance of all duties and responsibilities of all assigned department associates.
• Role model outstanding friendly customer service.
• Use good judgement in the delegation, assignment, and follow-up required for the efficient performance of the department.
• Ensure the maintenance of accurate records of production, shrink, sales and inventory.

Skills

Store operations

Customer service

Communication

Leadership

Training and development

Education

College degree or equivalent

Food safety accreditation

Tools

RF unit

Job description

Hannaford Supermarkets in Manchester, NH, seeks an experienced Store Manager to direct retail operations for the assigned department, shaping customer service, merchandising, and associate development. You will lead huddles, model company culture, and safeguard safety and food safety standards.

Responsibilities include hiring and training, achieving financial objectives, maintaining department appearance, and using tools like MPP and scheduling to optimize performance.