Evening Stewarding Lead at Iconic HQ

Aumni; New York (NY); Sur place; USD 70 000 - 90 000; Plein temps

Résumé du poste

JPMorganChase at 270 Park Avenue seeks a Stewarding Manager to lead the evening stewarding and utility operations in a high-volume corporate dining environment. You will build and coach a professional team, develop SOPs, and ensure safety, sanitation, and operational excellence across front- and back-of-house.

Reporting to the Head Steward, you will drive staffing, training, and continuous improvement while aligning with business needs and event requirements at one of the world's iconic

Qualifications

• Experience in Stewarding Management with 3+ years of applied experience leading stewarding or utility operations in a high-volume foodservice or hospitality environment
• Demonstrated supervisory or management experience, including scheduling, performance management, and team development
• Strong working knowledge of sanitation standards, safe chemical handling, and dish-room workflow best practices
• Proven ability to train, coach, and hold team members accountable in a fast-paced, high-volume setting
• Experience establishing and maintaining standard operating procedures, checklists, and operational routines
• Effective communication and collaboration skills with the ability to partner across front-of-house and back-of-house leadership teams
• Ability to perform essential job functions safely and consistently, including lifting and carrying up to 50 lbs, standing and moving for extended periods

Responsabilités

• Lead day-to-day stewarding and utility operations across all evening shifts, ensuring consistent workflow, readiness, and execution standards are met
• Partner with front-of-house and back-of-house leadership to anticipate service needs, volume changes, and event requirements, ensuring seamless operational support
• Establish, implement, and maintain department standard operating procedures, routines, and checklists to drive accountability and consistency across the team
• Ensure full compliance with applicable sanitation, food safety, and health regulations within the stewarding scope, maintaining an inspection-ready environment at all times
• Oversee the proper operation and daily care of dishwashing, pot-washing, and related stewarding equipment; coordinate troubleshooting and elevate repair needs as required
• Manage staffing plans and scheduling strategy to align team coverage with business volume, service demands, and event requirements
• Lead onboarding, cross-training, and ongoing performance coaching for stewarding and utility team members, reinforcing standards and building a culture of professionalism and reliability
• Implement inventory control and loss prevention practices to reduce breakage and improve accountability for service ware, glassware, and smallwares
• Reinforce safe chemical handling, proper use of personal protective equipment, and safe work practices across all team members
• Monitor operational trends and recurring issues, recommending process improvements to enhance efficiency, reduce costs, and elevate team performance

Description du poste

JPMorganChase at 270 Park Avenue seeks a Stewarding Manager to lead the evening stewarding and utility operations in a high-volume corporate dining environment. You will build and coach a professional team, develop SOPs, and ensure safety, sanitation, and operational excellence across front- and back-of-house.

Reporting to the Head Steward, you will drive staffing, training, and continuous improvement while aligning with business needs and event requirements at one of the world's iconic