Evening Shift Security Operations Manager

Brigham and Women's Hospital; Boston (MA); On-site; USD 71,000 - 103,000; Full time

Job summary

Brigham and Women's Hospital is seeking an experienced security operations supervisor for evening shifts at 10 Vining Street, Boston. The role oversees patrols, dispatch, and guest services across the campus and off-site locations.

The ideal candidate holds SSPO certification with 3+ years of supervisory security experience. Strong knowledge of emergency management, investigations, and employee relations is required to support patient safety and maintain a secure environment.

Qualifications

• Associate's degree in Criminal Justice or related field required.
• Bachelor's degree in Criminal Justice or related field preferred.
• Experience may substitute for education as stated in the posting.
• 5+ years in security, law enforcement, or military with 3+ years in supervision.

Responsibilities

• Supervising Security Supervisors and Security Officers.
• Overseeing all shift operations, including patrol, dispatch, concierge, and off-site locations.
• Making recommendations regarding hiring, promotion, transfer, and termination.
• Administering corrective and disciplinary actions.
• Ensuring compliance with hospital policies and applicable laws.
• Managing training and certification programs.
• Assisting with payroll and operational audits.
• Acting as a department representative on committees and during leadership absences.

Skills

Leadership

Decision making under pressure

Conflict resolution

Incident command

Report writing

Training and staff development

Healthcare security awareness

Education

Associate's degree in Criminal Justice

Bachelor's degree preferred

Job description

Brigham and Women's Hospital is seeking an experienced security operations supervisor for evening shifts at 10 Vining Street, Boston. The role oversees patrols, dispatch, and guest services across the campus and off-site locations.

The ideal candidate holds SSPO certification with 3+ years of supervisory security experience. Strong knowledge of emergency management, investigations, and employee relations is required to support patient safety and maintain a secure environment.