Evening Shift Manager: Guest Service & Profitability

Tria Company LLC; Niles (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Job summary

Burger King in Michigan is seeking an Hourly Manager-Closing to lead a shift as the manager on duty between 3 PM and close, focusing on profitability, guest service, people and operations while supporting the RGM and AM and supervising Crew Members. Responsibilities include cash control, inventory, coaching Crew Members, ensuring speed and quality, and upholding brand standards.

Must be 18+, hold a driver’s license, and be available evenings/weekends/holidays; full-time benefits include health

Qualifications

• Must be at least eighteen (18) years of age.
• Must have a state issued driver's license.
• High School Diploma or GED required, 2 years of college preferred.
• 1-2 years of previous quick service restaurant experience.
• Demonstrated understanding of guest service principles.
• Available to work evenings, weekends and holidays.
• Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant.
• Training and opportunity to advance.
• Full-time benefits include health insurance.

Responsibilities

• Follows all cash control and security procedures.
• Maintains inventory by performing Daily and Weekly inventory inspections.
• Receives inventory truck orders.
• Motivates and directs Crew Members to exceed guest expectations with accurate, fast, and friendly service.
• Provides coaching and feedback to Crew Members to increase restaurant performance.
• Sets an example for Crew Members by working hard to implement shift plan and drive operational results.
• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines.
• Motivates Crew Members during shift on each of the workstations.
• Reviews restaurant results to identify successes and areas for improvement.
• Ensures that restaurant upholds operational and brand standards.
• Performs duties of the Crew Member when necessary.

Skills

Guest service

Shift leadership

Cash handling

Inventory management

Staff coaching

Time management

Education

High School Diploma or GED

2 years college preferred

Job description

Burger King in Michigan is seeking an Hourly Manager-Closing to lead a shift as the manager on duty between 3 PM and close, focusing on profitability, guest service, people and operations while supporting the RGM and AM and supervising Crew Members. Responsibilities include cash control, inventory, coaching Crew Members, ensuring speed and quality, and upholding brand standards.

Must be 18+, hold a driver’s license, and be available evenings/weekends/holidays; full-time benefits include health