Closing Shift Lead: Guest Service & Profitability

Tria Company LLC; Flint (MI); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Job summary

Burger King in Flint, MI is seeking an Hourly Manager-Closing to lead shifts and drive profitability, guest satisfaction, and people performance. You will support the Restaurant General Manager and Assistant Manager while directly supervising Crew Members on a closing shift.

Responsibilities include inventory control, cash handling, and maintaining brand standards, with opportunities for advancement and full-time benefits such as health insurance.

Qualifications

• Must be at least eighteen (18) years of age.
• Must have a state issued driver's license.
• High School Diploma or GED required, 2 years of college preferred.
• 1-2 years of previous quick service restaurant experience.
• Demonstrated understanding of guest service principles.
• Available to work evenings, weekends and holidays.
• Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant.
• Training and opportunity to advance.
• Full-time benefits include health insurance.

Responsibilities

• Follows all cash control and security procedures (e.g. safe counting, cash drawers).
• Maintains inventory by performing Daily and Weekly inventory inspections.
• Receives inventory truck orders.
• Motivates and directs Crew Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings.
• Provides coaching and feedback to Crew Members to increase the restaurant team’s capabilities and raise restaurant performance.
• Sets an example for Crew Members by working hard to implement shift plan and drive operational results.
• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines.
• Motivates Crew Members during shift on each of the workstations.
• Reviews restaurant results to identify successes and areas for improvement.
• Ensures that restaurant upholds operational and brand standards.
• Performs duties of the Crew Member when necessary.

Skills

Guest service principles

Evening/weekend/holiday availability

Shift leadership

Cash handling

Team coaching

Education

High School Diploma or GED

2 years of college preferred

Tools

Driver's license

Job description

Burger King in Flint, MI is seeking an Hourly Manager-Closing to lead shifts and drive profitability, guest satisfaction, and people performance. You will support the Restaurant General Manager and Assistant Manager while directly supervising Crew Members on a closing shift.

Responsibilities include inventory control, cash handling, and maintaining brand standards, with opportunities for advancement and full-time benefits such as health insurance.