Evening Shift Leader - Pizza Ops & Service Excellence

Papa John's International , Inc.; Indiana; On-site; USD 17,000 - 22,000; Full time

Job summary

Papa John’s is seeking a motivated Restaurant Supervisor to oversee shifts and areas of the operation, ensuring high-quality products and customer service. You’ll help drive profitability by executing company policies, processes and systems while complying with federal, state and local laws.

Your role requires leadership, strong teamwork, and attention to detail to maintain standards, train staff, manage cash and inventory, and support a safe, welcoming dining experience.

Qualifications

• High School diploma or GED required.
• Excellent cash handling and point-of-sale skills.
• Strong customer-service orientation and communication skills.
• Ability to lead a team, train staff and maintain standards.

Responsibilities

• Oversee shifts and restaurant areas to ensure quality products and service.
• Supervise staff, manage scheduling, and coach for performance and teamwork.
• Support sales by providing prompt, friendly service and accurate orders.
• Assist in cash handling, inventory control, safety and compliance with company policies.

Skills

Cash management

Team leadership

Customer service

Bilingual ability

Education

High School diploma or GED

Job description

Papa John’s is seeking a motivated Restaurant Supervisor to oversee shifts and areas of the operation, ensuring high-quality products and customer service. You’ll help drive profitability by executing company policies, processes and systems while complying with federal, state and local laws.

Your role requires leadership, strong teamwork, and attention to detail to maintain standards, train staff, manage cash and inventory, and support a safe, welcoming dining experience.