Evening Shelter Van Greeter (On-Call)

Volunteers of America; Sultan (WA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Vacation time

Sick time

Health insurance

HSA

FSA medical & dependent care

Retirement plan

Job summary

Volunteers of America in Western Washington seeks an on-call van greeter for South Snohomish County Extreme Weather Shelter in Lynnwood. You will accompany the van driver for evening pickups and morning returns, welcome guests, assist with boarding and belongings, and monitor guest well-being while maintaining a welcoming, professional environment.

You will communicate shelter access, schedules, and available services, document incidents confidentially, and collaborate with shelter staff and

Qualifications

• On-call transportation volunteer or staff role requiring evening and early-morning assignments.
• Strong interpersonal and de-escalation skills.
• Ability to maintain guest dignity and confidentiality.

Responsibilities

• Respond to shelter activation notices and report for transportation assignments as scheduled.
• Accompany the van driver during pickups and returns.
• Greet guests and provide clear information about shelter access, schedules, and services.
• Assist guests with boarding, seating, and handling belongings.
• Monitor passenger well-being and communicate safety concerns to the driver and staff.
• Use de-escalation techniques and follow emergency procedures as needed.
• Maintain accurate passenger counts and document incidents confidentially.
• Help keep the passenger area clean and orderly and report hazards.

Job description

Volunteers of America in Western Washington seeks an on-call van greeter for South Snohomish County Extreme Weather Shelter in Lynnwood. You will accompany the van driver for evening pickups and morning returns, welcome guests, assist with boarding and belongings, and monitor guest well-being while maintaining a welcoming, professional environment.

You will communicate shelter access, schedules, and available services, document incidents confidentially, and collaborate with shelter staff and