Evening Shelter Support Specialist

Catholic Charities Comm; Bullhead City (AZ); On-site; USD 17,000 - 25,000; Full time

Job summary

The House Support Specialist role at Catholic Charities Comm in Bullhead City, AZ, focuses on maintaining smooth 24/7 shelter operations during the 2nd/swing shift (4pm–12am). The position emphasizes safety, resident well-being, and adherence to shelter policies.

Candidates help with check-in/out, bed assignments, inspections, and documentation; they provide crisis intervention and work with staff to address client needs while ensuring a clean, secure environment.

Qualifications

• High school diploma or equivalent with 1+ year experience with homeless populations.
• Knowledge of best practices for homelessness, veterans, mental health issues and/or substance abuse; proficient in Microsoft Office.

Responsibilities

• Assist in check-in/check-out processes, coordinate bed assignments and monitor house rules.
• Conduct nightly bed checks and ensure curfew compliance; document shift information and observations.
• Document HMIS data, coordinate with staff, and provide crisis intervention as needed.
• Promote client safety and maintain a clean, safe shelter environment.
• Collaborate with staff to address client needs and support case plans.

Skills

Client interaction

Crisis intervention

Documentation

HMIS data entry

Team collaboration

Safety monitoring

Education

High School Diploma

Bachelor's degree in Social Work

Peer Certification

Tools

Microsoft Office

HMIS system

Job description

The House Support Specialist role at Catholic Charities Comm in Bullhead City, AZ, focuses on maintaining smooth 24/7 shelter operations during the 2nd/swing shift (4pm–12am). The position emphasizes safety, resident well-being, and adherence to shelter policies.

Candidates help with check-in/out, bed assignments, inspections, and documentation; they provide crisis intervention and work with staff to address client needs while ensuring a clean, secure environment.