Evening Shelter Security Officer — Crisis & Access Control

Westhab; New York (NY); On-site; USD 25,000 - 33,000; Full time

Job summary

Westhab in Bronx, NY is seeking a Safety Security Officer for the evening shift. Responsibilities include ensuring safety and security, monitoring, and enforcing policies in a 24-hour homeless shelter. This is a full-time role with mandatory overtime and relief coverage as needed.

The position requires a high school diploma or GED, NYS Security Guard License, and CPI certification is preferred. Excellent communication skills and flexibility for shifts and overtime are essential.

Qualifications

• High school diploma or GED and prior security experience required.
• Must have NYS Security Guard License, and current 8-Hour Annual Certificate. Fire Guard License for Shelters preferred F02.
• Excellent written and verbal communication skills are necessary.
• Certified in Nonviolent Crisis Intervention (CPI) preferred.
• Must be able to work flexible shifts, weekends, and overtime if necessary.

Responsibilities

• Perform daily inspections of all clients’ rooms
• Escort clients to appointments as needed
• Interact with and monitor clients' behavior, maintaining good rapport by providing excellent customer service.Encourage clients to comply with the facility's policies and procedures.
• Control access at the main entrance by screening all clients and visitors, utilizing magnetometer/x-ray machine to detect and prevent weapons from entering the site.
• Perform Crisis Intervention to de-escalate potential crises and document all such situations and interventions.
• Make hourly rounds throughout the entire facility, including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces.
• Respond to incidents
• Assist with client intakes
• Perform daily pack-ups and logging of client property belonging to AWOL clients
• Store and remove client property once the mandated storage time has expired
• Maintain a clean and organized storage area
• Complete logs, incident reports, and all other required documentation.
• Make calls to police, fire department, and other first responders as directed.
• Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and the fire prevention/detection alarm notification system.
• Provide duties related to fire incidents, evacuation of the building when necessary, utilizing Fire procedures.
• Ensure the safety and security of all assigned equipment.
• Mandatory overtime Required
• Perform other tasks as assigned.

Skills

Communication skills

Education

High school diploma or GED

NYS Security Guard License

8-Hour Annual Certificate

Fire Guard License (Shelters) F02

Certified in Nonviolent Crisis Intervention (CPI)

Job description

Westhab in Bronx, NY is seeking a Safety Security Officer for the evening shift. Responsibilities include ensuring safety and security, monitoring, and enforcing policies in a 24-hour homeless shelter. This is a full-time role with mandatory overtime and relief coverage as needed.

The position requires a high school diploma or GED, NYS Security Guard License, and CPI certification is preferred. Excellent communication skills and flexibility for shifts and overtime are essential.