Shelter Security & Safety Lead — Afternoon Shift

Westhab; New York (NY); On-site; USD 26,000 - 30,000; Full time

Job summary

Westhab is seeking a Safety Security Officer for the Afternoon Shift in Bronx, NY. The role supports a 24-hour homeless shelter environment, performing security duties and client interactions to maintain safety and order.

Responsibilities include patrols, access control, incident documentation, and coordination with local emergency responders. Requires NYS Security Guard License and flexibility for overtime.

Qualifications

• High school diploma or GED required.
• NYS Security Guard License and 8-Hour Annual Certificate required; Fire Guard preferred (F02).
• Excellent written and verbal communication skills essential.
• CPI certification preferred.
• Ability to work flexible shifts, weekends, and overtime if needed.

Responsibilities

• Perform daily inspections of clients’ rooms.
• Escort clients to appointments as needed.
• Monitor clients' behavior and provide customer service.
• Screen visitors at main entrance using magnetometer/x-ray to prevent weapons.
• Conduct crisis interventions and document incidents.

Skills

Communication skills

Crisis intervention

Customer service

Policy compliance

Attention to detail

Education

High school diploma or GED

NYS Security Guard License

8-Hour Annual Certificate

Fire Guard License for Shelters (F02)

Certified in CPI (Nonviolent Crisis Intervention)

Job description

Westhab is seeking a Safety Security Officer for the Afternoon Shift in Bronx, NY. The role supports a 24-hour homeless shelter environment, performing security duties and client interactions to maintain safety and order.

Responsibilities include patrols, access control, incident documentation, and coordination with local emergency responders. Requires NYS Security Guard License and flexibility for overtime.