Evening Shelter Safety & Support Specialist

Mercy House; Santa Barbara (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

Mercy House in Santa Barbara is seeking a Safety Specialist to provide supportive services and logistics for the Emergency Shelter Program during assigned shifts. The role requires flexibility for weekend, morning, evening, and holiday shifts, with a focus on dependable and respectful interaction with guests.

The position emphasizes trauma-informed service delivery, safety, and collaboration with a licensed security team and shuttle drivers.

Qualifications

• High level of patience, tolerance and understanding for individuals with urgent needs.
• Ability to perform crisis intervention as needed.
• Detail-oriented and proficient in Microsoft Word and Excel.
• Ability to communicate clearly, both in writing and verbally, with dignity.

Responsibilities

• Assist in shelter activities to ensure quality, trauma-informed services.
• Encourage progress toward housing with shelter guests.
• Assist with shelter setup, maintenance and cleanliness.
• Maintain safety through perimeter checks and gate service.
• Provide client engagement support to shuttle drivers.

Skills

Patience

Crisis intervention

Trauma-informed

Housing-focused

Communication skills

Attention to detail

Microsoft Word

Microsoft Excel

Teamwork

Dependability

Tools

Microsoft Word

Microsoft Excel

Job description

Mercy House in Santa Barbara is seeking a Safety Specialist to provide supportive services and logistics for the Emergency Shelter Program during assigned shifts. The role requires flexibility for weekend, morning, evening, and holiday shifts, with a focus on dependable and respectful interaction with guests.

The position emphasizes trauma-informed service delivery, safety, and collaboration with a licensed security team and shuttle drivers.