Evening Service Advisor: High Earnings + Benefits

Sunset Ford St. Louis; St. Louis (MO); On-site; USD 44,000 - 60,000; Full time

Benefits offered by this job

Pension plan

Medical insurance

Paid vacation

Weekends off

Performance reviews

Bonus opportunities

Employee discounts

Car pricing for employees

Referral program

Training & certifications

Growth opportunities

Team atmosphere

Job summary

Sunset Ford St. Louis is seeking a Service Advisor for the late evening shift. Hours are 3:30pm to 11:30pm, Monday through Friday, in St. Louis. The role offers a base wage of $52,000 per year plus monthly bonus opportunities and commission based on customer satisfaction and performance metrics.

Previous automotive service experience is required. The position includes extensive benefits and opportunities to grow pay with performance and tenure within Sunset Auto Group.

Qualifications

• Service advisor and automotive experience required.
• Valid driver's license and clean driving record.
• Able to work efficiently and multi-task in a fast-paced environment.
• Strong written and oral communication skills.
• Excellent computer and typing skills.
• Organized and personable.
• Enjoy talking to customers and problem solving.
• Customer handling skills.
• Technology / Bluetooth phone savvy.

Responsibilities

• Greet customers and assist them with inquiries.
• Consult with customers on service specials and present service menus.
• Document services declined and schedule follow-ups.
• Keep customers informed on completion times and costs.
• Create and present repair estimates and urgent vs future services.
• Ensure smooth handoff of vehicles to customers after service.
• Provide concierge support for owner inquiries by phone or in person.
• Build strong relationships with customers.
• Hold technicians accountable for safe, honest repairs.
• Close and lock up the building at shift end.

Skills

Customer service

Communication

Multitasking

Typing

Organized

People skills

Tools

CRM software

Job description

Sunset Ford St. Louis is seeking a Service Advisor for the late evening shift. Hours are 3:30pm to 11:30pm, Monday through Friday, in St. Louis. The role offers a base wage of $52,000 per year plus monthly bonus opportunities and commission based on customer satisfaction and performance metrics.

Previous automotive service experience is required. The position includes extensive benefits and opportunities to grow pay with performance and tenure within Sunset Auto Group.