Evening Security & Guest Services Concierge

Harvard Protection Services; Boston (MA); On-site; USD 28,000 - 39,000; Full time

Job summary

Harvard Protection Services in Boston, MA is seeking Security Officers to provide professional, customer-focused security and life-safety services for people and property.

The role requires a high school diploma or GED, reliable transport, and strong communication skills. Previous security or related experience is helpful; candidates will greet visitors, monitor entrances, patrol designated areas, and report incidents.

Qualifications

• Minimum High School Diploma, GED or the equivalent.
• Must have reliable means of communication and transportation.
• Strong interpersonal communication skills and neat and professional appearance.
• Write routine correspondence, to include log entries and incident reporting.
• Previous contract security, law enforcement, military, customer service experience helpful.

Responsibilities

• Maintain a professional demeanor, aiding customers, employees, visitors, and guests
• Maintain a visible presence in the facility / building assigned
• Monitor the environment, with the ability to detect suspicious and unsafe activity
• Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests
• Greet customers, visitors, staff, tenants, guests in a professional manner always
• Answer all phones in a professional manner
• Permit authorized persons to enter property and monitor entrances and exits
• Know the facility / building policies and procedures; enforce them within the limits of the position
• Perform required patrols of designated areas on foot or in vehicle
• Observe departing personnel to protect against the theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements
• Follow established emergency action planning and procedures
• Monitor alarms and systems
• Prepare reports on accidents, incidents, and suspicious activities, as directed

Skills

Strong interpersonal communication

Neat appearance

Write routine correspondence

Reliable transport/communication

Previous contract security experience

Education

High School Diploma or GED

Job description

Harvard Protection Services in Boston, MA is seeking Security Officers to provide professional, customer-focused security and life-safety services for people and property.

The role requires a high school diploma or GED, reliable transport, and strong communication skills. Previous security or related experience is helpful; candidates will greet visitors, monitor entrances, patrol designated areas, and report incidents.