Evening Security Concierge – Customer‑Focused Protection

Harvard Maintenance, Inc; Boston (MA); On-site; USD 68,770,000 - 74,390,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K enrollment

Job summary

Harvard Protection Services in Boston, MA, seeks professional Security Officers to provide customer-focused security and life safety services for people and property. You will maintain a visible presence, greet visitors, monitor alarms, and enforce site policies in a respectful, professional manner.

The role requires a minimum of a High School Diploma or GED, reliable transportation, and strong interpersonal communication.

Qualifications

• Minimum High School Diploma, GED or the equivalent.
• Must have reliable means of communication and transportation.
• Strong interpersonal communication skills and neat and professional appearance.
• Write routine correspondence, to include log entries and incident reporting.
• Previous contract security, law enforcement, military, customer service experience helpful.

Responsibilities

• Maintain a professional demeanor, aiding customers, employees, visitors, and guests.
• Maintain a visible presence in the facility / building assigned.
• Monitor the environment, with the ability to detect suspicious and unsafe activity.
• Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests.
• Greet customers, visitors, staff, tenants, guests in a professional manner always.
• Answer all phones in a professional manner.
• Permit authorized persons to enter property and monitor entrances and exits.
• Know the facility / building policies and procedures; enforce them within the limits of the position.
• Perform required patrols of designated areas on foot or in vehicle.
• Observe departing personnel to protect against the theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements.
• Follow established emergency action planning and procedures.
• Monitor alarms and systems.
• Prepare reports on accidents, incidents, and suspicious activities, as directed.

Skills

Interpersonal communication

Professional appearance

Reliable transportation

Communication skills

Education

High School Diploma or GED

Job description

Harvard Protection Services in Boston, MA, seeks professional Security Officers to provide customer-focused security and life safety services for people and property. You will maintain a visible presence, greet visitors, monitor alarms, and enforce site policies in a respectful, professional manner.

The role requires a minimum of a High School Diploma or GED, reliable transportation, and strong interpersonal communication.