Evening Security Concierge & Customer Care

Harvard Protection Services; New York (NY); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Sick leave

Vacation

Job summary

Harvard Protection Services in New York, NY is seeking a Customer Service Officer to provide professional customer-focused security and life-safety services for people and property. You will maintain a visible presence, assist guests, answer inquiries, and help enforce building policies.

The role offers an hourly pay rate of $21.35 with benefits including health, dental, vision, sick leave, vacation, and a 401K.

Qualifications

• High school diploma or equivalent required.
• Security guard license or ability to obtain within a reasonable timeframe.
• Reliable communication and transportation required.
• Industrial security experience is a plus.

Responsibilities

• Maintain a professional demeanor while aiding customers, employees, visitors, and guests.
• Maintain a visible presence in the facility / building assigned.
• Monitor the environment and detect suspicious or unsafe activity.
• Greet customers, visitors, staff, tenants, guests in a professional manner.
• Answer phones in a professional manner and assist guests and employees.

Skills

Interpersonal communication

Professional demeanor

Customer service

Written reporting

Education

High School Diploma or GED

Security guard license or ability to obtain

Job description

Harvard Protection Services in New York, NY is seeking a Customer Service Officer to provide professional customer-focused security and life-safety services for people and property. You will maintain a visible presence, assist guests, answer inquiries, and help enforce building policies.

The role offers an hourly pay rate of $21.35 with benefits including health, dental, vision, sick leave, vacation, and a 401K.