Evening Retail Operations Manager-in-Training

Hannaford; Franklin (NH); On-site; USD 26,000 - 38,000; Full time

Job summary

Hannaford Supermarkets is seeking a Store Manager to oversee the assigned department, drive performance, and model exceptional customer service. You will lead associates, ensure quality and safety standards, manage schedules, and control inventory to maximize profitability.

The role emphasizes strong leadership, training, and use of company tools to support store performance and culture. Prior department management experience is required.

Qualifications

• Strong understanding of store operations and total store merchandising techniques.
• Excellent interpersonal, customer service and communication skills.
• Excellent organizational skills and a demonstrated ability to learn multiple tasks.

Responsibilities

• Foster a positive and inclusive environment to retain associates and customers.
• Ensure that all quality standards are met.
• Manage department operations in accordance with established department standard practices.
• Ensure the maintenance of the department's appearance and presentation.
• Hire, train and develop associates to meet the department needs.
• Attain departmental financial objectives.
• Supervise performance of all duties and responsibilities of all assigned department associates.
• Role model outstanding friendly customer service.
• Use good judgement in delegation and follow-up for efficient performance.
• Ensure maintenance of accurate records of production, shrink, sales and inventory.

Skills

Store operations

Customer service

Communication

Organizational skills

Decision making

Leadership

Training & development

Education

College degree or equivalent preferred

Certified Food Safety Manager (or able to obtain)

Tools

RF unit

MPP and financial reports

Scheduling systems

Inventory control software

Job description

Hannaford Supermarkets is seeking a Store Manager to oversee the assigned department, drive performance, and model exceptional customer service. You will lead associates, ensure quality and safety standards, manage schedules, and control inventory to maximize profitability.

The role emphasizes strong leadership, training, and use of company tools to support store performance and culture. Prior department management experience is required.