Evening Retail Operations Lead Trainee

Hannaford; Town of Queensbury (NY); On-site; USD 26,000 - 38,000; Full time

Job summary

Hannaford is seeking a qualified Store Manager in Queensbury, NY to oversee the assigned department, drive performance, and lead a team of associates. You will ensure quality standards, manage inventory, train staff, and uphold company policies to deliver exceptional customer service.

You will also ensure the department’s appearance, sanitation, and safety measures are consistently met, while utilizing RF tools and reporting to meet financial objectives and maintain strong store operations.

Qualifications

• Strong understanding of store operations and merchandising techniques.
• Excellent interpersonal, customer service and communication skills.
• Ability to lead and manage associates across multiple departments.
• Ability to solve problems, make decisions and handle complaints.

Responsibilities

• Foster a positive environment to retain associates and customers.
• Ensure all quality standards are met.
• Manage department operations following standard practices.
• Maintain department appearance and presentation.
• Hire, train and develop associates to meet department needs.
• Attain departmental financial objectives.
• Supervise duties of all department associates.
• Provide outstanding customer service and role model behavior.
• Use good judgment in delegation and follow-up for efficient performance.
• Maintain records of production, shrink, sales and inventory.

Skills

Store operations

Customer service

Leadership

Problem solving

Education

NRFSP Certified Food Safety Manager accreditation

Job description

Hannaford is seeking a qualified Store Manager in Queensbury, NY to oversee the assigned department, drive performance, and lead a team of associates. You will ensure quality standards, manage inventory, train staff, and uphold company policies to deliver exceptional customer service.

You will also ensure the department’s appearance, sanitation, and safety measures are consistently met, while utilizing RF tools and reporting to meet financial objectives and maintain strong store operations.