Evening Residential Advocate — Trauma-Informed Care

United Against Human Trafficking; Richmond (TX); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

403(b)

Dental insurance

Employee assistance program

Employee discount

Flexible spending account

Paid time off

Retirement plan

Vision insurance

Job summary

Fort Bend Women’s Center in Richmond, TX is seeking a Residential Advocate to support shelter operations and provide a safe, supportive environment for residents. This role requires compassion, adaptability, and the ability to respond effectively in crises while maintaining professionalism and strong boundaries.

The Residential Advocate’s duties include crisis response, documenting accurately, assisting with volunteer coordination, and upholding the center’s trauma-informed, client-centered

Qualifications

• High school diploma or equivalent required; some college preferred.
• Experience in residential advocacy or human services is a plus.
• Strong written and verbal communication skills are essential.
• Proficiency in Microsoft Office (Word and Excel).
• Valid Texas driver’s license and current auto insurance.
• Ability to pass a background check and drug screening.

Responsibilities

• Respond to crises, including hotline calls and crisis intervention.
• Ensure safety and respectful treatment of shelter residents.
• Complete onboarding, shelter tours, and welcome kits.
• Maintain documentation, logs, and shift reports.
• Monitor shelter conditions and cleanliness; manage room status.
• Assist with volunteer coordination and shelter events.
• Support daily operations, kitchen duties, and supply distribution.
• Communicate effectively with team during handoffs and meetings.
• Monitor security cameras as needed; transport clients locally.
• Handle inquiries and donations; promote trauma-informed care.
• Uphold agency values: Service, Passion, Integrity, Respect, Innovation, Teamwork.

Skills

Crisis intervention

Strong written/verbal communication

Team collaboration

Microsoft Office (Word/Excel)

Education

High school diploma or equivalent

Some college preferred

Tools

Microsoft Office

Job description

Fort Bend Women’s Center in Richmond, TX is seeking a Residential Advocate to support shelter operations and provide a safe, supportive environment for residents. This role requires compassion, adaptability, and the ability to respond effectively in crises while maintaining professionalism and strong boundaries.

The Residential Advocate’s duties include crisis response, documenting accurately, assisting with volunteer coordination, and upholding the center’s trauma-informed, client-centered