Evening Resident Advocate - Crisis Support & Shelter Ops

Bay Area Turning Point, Inc.; Webster (TX); On-site; USD 36,900 - 45,100; Full time

Job summary

Bay Area Turning Point, Inc. in Webster, TX is seeking a Resident Advocate Evening C to oversee shelter operations and provide crisis intervention during assigned shifts.

The role requires maintaining safety, guiding residents through shelter rules, and coordinating with staff to meet program objectives. A 4-year degree in social services or related field is preferred, and driving ability is required.

Qualifications

• Bachelor-level degree in Social Work, Sociology, Psychology, Human Resources, or comparable experience.
• Must pass criminal background check, motor vehicle report, and reference checks.
• Must have clean driving record and automobile insurance.
• No drivers under 21; no DUI or suspended licenses.
• Personal automobile insurance proof required; ability to lift 40 lbs.

Responsibilities

• Provide crisis intervention to residents and hotline callers.
• Oversee safety and welfare of residents during shift.
• Orient residents to shelter guidelines and ensure adherence.
• Maintain confidentiality of records and location.
• Record, store, and secure donations.
• Attend shelter and staff meetings; coordinate with team.
• Oversee shelter cleanliness and assign chores as needed.
• Submit maintenance requests for equipment/building repairs.
• Check call notes and retrieve client messages.
• Other duties as assigned.

Skills

Crisis intervention

Communication

Multitasking

Education

Bachelor-level degree in Social Work or related field

Job description

Bay Area Turning Point, Inc. in Webster, TX is seeking a Resident Advocate Evening C to oversee shelter operations and provide crisis intervention during assigned shifts.

The role requires maintaining safety, guiding residents through shelter rules, and coordinating with staff to meet program objectives. A 4-year degree in social services or related field is preferred, and driving ability is required.