Evening Resident Support Specialist (Housing)

Community Housing Innovations, Inc.; Middle Island (NY); On-site; USD 36,000 - 43,000; Full time

Benefits offered by this job

Paid time off

2 personal days

Health insurance

Dental and vision plans

Flexible spending account

401(k) retirement plan

Life insurance

Employee Assistance Program

Job summary

Community Housing Innovations (CHI) seeks a full-time Resident Support Specialist in Middle Island, NY. You will provide a safe, structured environment for residents and staff, monitor conduct during tours, and screen clients and visitors entering the facility.

Responsibilities include logging incidents, assisting with front desk duties, supervising rounds, operating safety systems, and supporting afterschool activities as needed.

Qualifications

• Education: High School Diploma or GED required.
• Experience: 1-2 years in related field preferred.
• Communication: Excellent verbal and written communication skills. Proficiency in English required.
• Bi-lingual (Spanish) is a plus.
• Computer Skills: Basic competency in MS Windows, MS Office, and internet usage.
• Physical Performance: Ability to tour property, walk distances, and climb stairs.
• Reasoning Ability: Ability to prioritize, make appropriate decisions and judgments, and perform proper notifications.
• Other Skills: Ability to work independently or as part of a team, be highly organized, meet deadlines, multitask, and maintain attention to detail.

Responsibilities

• Maintain visibility to residents, staff, and visitors by wearing a safety monitor vest and professional attire.
• Screen all clients and visitors entering the facility; conduct bag searches as required.
• Ensure clients abide by facility policies and procedures; de-escalate potential crisis situations.
• Complete logs, incident reports, and other required documentation.
• Perform administrative and receptionist duties at the front desk; monitor cameras and safety systems.
• Support fire drills and safety procedures; assist with room turnover and supply management.
• Inform management of safety or facility condition issues; assist afterschool/evening activities as needed.

Skills

Communication

English proficiency

Bi-lingual Spanish

Education

High School Diploma or GED

Tools

MS Windows

MS Office

Internet usage

Job description

Community Housing Innovations (CHI) seeks a full-time Resident Support Specialist in Middle Island, NY. You will provide a safe, structured environment for residents and staff, monitor conduct during tours, and screen clients and visitors entering the facility.

Responsibilities include logging incidents, assisting with front desk duties, supervising rounds, operating safety systems, and supporting afterschool activities as needed.