Evening Receptionist

Lowell School, Inc.; Washington (District of Columbia); Hybrid; USD 25,000 - 28,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

Professional development support

Job summary

Lowell School, Inc. seeks an Evening Receptionist to anchor the front desk during after-school transitions, welcoming families, staff and visitors, answering calls, and coordinating pickups to ensure a safe, organized environment.

Reporting to the Director of Auxiliary Programs, this part-time role emphasizes reliability, cross-functional cooperation, and precise communications for smooth campus operations after hours.

Qualifications

• Prior administrative or front desk experience in a school setting.
• Exceptional interpersonal and customer service skills in a fast-paced environment.
• Strong verbal communication and professional phone etiquette.
• Reliable with consistent attendance; important for campus safety and daily operations.
• Familiarity with school management software (CampBrain or SchoolPass) is a plus.

Responsibilities

• Front Desk & Communications: greet students, parents, staff and visitors; manage main phone line; take messages and screen concerns.
• Campus Security & Access: oversee door management, check-in/check-out, and emergency communications when needed.
• Dismissal & Logistics: coordinate pickups using a walkie-talkie for after-school transitions; ensure safety.
• Cross-Departmental Coordination: collaborate with facilities, security, and Auxiliary Programs staff; keep accurate records.

Skills

Interpersonal skills

Verbal communication

Phone etiquette

Reliability

Customer service

Tools

CampBrain

SchoolPass

Job description

Lowell School is seeking a welcoming, reliable, and detail-oriented Evening Receptionist to serve as the front desk anchor and central communications hub during our afternoon transitions. Reporting directly to the Director of Auxiliary Programs, you will serve as the primary point of contact for families, visitors, and staff during busy after-school hours. Your primary goal will be to maintain a safe, organized, and child-centered environment—greeting families, managing phone and walkie-talkie communications, coordinating student pickups, and supporting seamless cross-departmental operations with warmth and efficiency.

Duties andResponsibilities:

• Front Desk & Communications: Serve as the first point of contact for the school, greeting students, parents, staff, and visitors with a warm, professional demeanor; managing the main phone line; taking accurate messages; and screening parent concerns before escalation to administrators.
• Campus Security & Access: Oversee door management and visitor check-in/check-out procedures, serving as a central communications hub and deploying emergency communications when necessary.
• Dismissal & Logistics: Utilize a walkie-talkie to coordinate child call-outs and pickups with after-school program leads, ensuring safe, smooth, and efficient student transitions.
• Cross-Departmental Coordination: Collaborate effectively with facilities, security personnel, and Auxiliary Programs staff to support daily operations while maintaining meticulous attendance, visitor, and communication records.

Qualifications:

• Prior administrative or front desk experience in a school setting or educational office (highly preferred).
• Exceptional interpersonal and customer service skills, with a calm, solutions-oriented approach in a fast-paced environment.
• Strong verbal communication skills, including professional phone etiquette and clear walkie-talkie protocol.
• High degree of reliability and consistent attendance, recognizing the critical role this position plays in campus safety and daily operations.
• Familiarity with school management software (such as CampBrain or SchoolPass) is a plus, but not required.

Schedule andPhysical Demands:

• Part-time schedule, Monday through Friday, 3:30–7:30 pm. Flexibility and willingness to potentially add weekend hours in the future.
• Ability to sit or stand at a reception desk for extended periods and respond rapidly during emergencies.

Expected Salary Range and Benefits:

• $18.50–20 per hour
• Lowell School offers a comprehensive compensation and benefits package that includes health, dental, and vision insurance, retirement plan contributions, paid time off, and professional development support.

Lowell is an equal opportunity employer. Lowell complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.

Reasonable accommodations may be made to enable individuals with disabilities to perform a specific job duty.