Evening Public Safety Clerk & Admin Supervisor

City of Providence; Providence (RI); On-site; USD 42,000 - 52,000; Full time

Job summary

City of Providence is seeking a year-round Customer Service Clerk in the Public Safety – Police Department to provide clerical support and customer service in a busy police environment.

Under supervision, you will handle records, data entry, scheduling, and communications with the public, maintaining accuracy and confidentiality, and contributing to efficient office operations while working a 3pm–11pm shift, four days on, two days off.

Qualifications

• High school graduate or equivalent.
• Typing speed of at least 40 words per minute.
• Effective and courteous communication with the public.
• Ability to understand and carry out complex oral and written instructions.
• Skill and accuracy with commercial arithmetic and bookkeeping principles.
• Knowledge of general office procedures, practices and equipment.
• Ability to make decisions in accordance with rules, regulations and procedures.
• Ability to maintain complex clerical records and prepare reports.

Responsibilities

• Supervises subordinate clerical employees and reviews work.
• Assists in ensuring efficient operation of the office.
• Furnishes police records and information as authorized.
• Maintains documents and supports records accuracy and consistency.
• Performs data entry and photocopying functions.
• Collects copying fees from the public.
• Communicates with and assists customers to obtain information and respond to inquiries.
• Disseminates information and investigates complaints.
• Researches statistics and prepares summaries and reports.
• Prepares time records and bookkeeping entries.
• Processes checks and cash for the Bureau.

Skills

Data entry speed 40 wpm

Effective communication

Follow complex instructions

Arithmetic and bookkeeping

General office procedures

Decision making per policies

Clerical records management

Customer service handling

Education

High school diploma or equivalent

Job description

City of Providence is seeking a year-round Customer Service Clerk in the Public Safety – Police Department to provide clerical support and customer service in a busy police environment.

Under supervision, you will handle records, data entry, scheduling, and communications with the public, maintaining accuracy and confidentiality, and contributing to efficient office operations while working a 3pm–11pm shift, four days on, two days off.