Evening Patient Room Service Specialist

10000 Sanford; United States; On-site; USD 21,000 - 32,000; Part time

Job summary

Sanford Health is seeking a patient meal service assistant to support our hospital dining program in Evening shifts.

You will take patient meal orders, deliver menus, assist with diet orders, and coordinate with nursing staff to ensure accurate and timely meal service. This role emphasizes customer service, adherence to HACCP guidelines, and effective communication within a multidisciplinary team.

Qualifications

• Direct customer service experience preferred.
• Previous food service experience and/or work with therapeutic diets preferred.
• On-the-job training provided.

Responsibilities

• Communicates effectively with nursing staff, nutrition techs, dietitians and call center staff.
• Uses computerized diet sheets, accesses patient computer system, and records completed meals and calories.
• Maintains compliance with HACCP guidelines.
• Obtains, transcribes and processes meal orders from patients and visitors over the telephone, verifying that meal orders meet diet order parameters.
• Provides appropriate menu for diet.
• Displays excellent customer service and communicates with co-workers, supervisors and nursing staff.

Skills

Customer service

Food service experience

Therapeutic diets knowledge

Job description

Sanford Health is seeking a patient meal service assistant to support our hospital dining program in Evening shifts.

You will take patient meal orders, deliver menus, assist with diet orders, and coordinate with nursing staff to ensure accurate and timely meal service. This role emphasizes customer service, adherence to HACCP guidelines, and effective communication within a multidisciplinary team.