Evening Patient Concierge & Administrative Specialist

Eisenhower Medical Center; United States; On-site; USD 26,000 - 40,000; Full time

Job summary

Eisenhower Health in the United States is seeking a front desk/administrative role to create a welcoming hospital experience for patients and visitors. You will coordinate non-clinical services, manage the reception, and support daily administrative tasks using MS Office and hospital systems.

The role requires strong communication, empathy, and the ability to handle multiple priorities in a busy outpatient or inpatient setting.

Qualifications

• High school diploma, GED or higher.
• Healthcare or customer service experience preferred.
• Ability to adapt quickly to changing priorities and maintain professionalism.

Responsibilities

• Greet and assist patients/visitors, coordinating non-clinical services.
• Manage reception desk in collaboration with clinical director; provide warm welcome.
• Handle patient calls, messages, and basic administrative tasks.
• Enter data into computer systems and support unit operations.
• Assist with unit repairs/maintenance coordination and supply ordering.

Skills

Empathy

Communication

Customer service

Time management

Office procedures

Education

High school diploma

Tools

Microsoft Office Suite

Rauland Borg Responder

Job description

Eisenhower Health in the United States is seeking a front desk/administrative role to create a welcoming hospital experience for patients and visitors. You will coordinate non-clinical services, manage the reception, and support daily administrative tasks using MS Office and hospital systems.

The role requires strong communication, empathy, and the ability to handle multiple priorities in a busy outpatient or inpatient setting.