Neurology Clinic Admissions Specialist - Patient Experience

Eisenhower Medical Center; Rancho Mirage (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Eisenhower Health in Rancho Mirage, CA, is seeking a patient access professional to support front desk registration and admissions. You will verify patient information, determine insurance eligibility, and coordinate with clinical staff to ensure timely service and complete documentation.

Strong communication, empathy and professionalism are essential, as is proficiency with Microsoft Office and EHR systems. Join a team dedicated to patient-centered care in a welcoming environment.

Qualifications

• Excellent communication with patients and staff.
• Ability to register patients accurately and maintain records.
• Knowledge of insurance eligibility and basic billing concepts.

Responsibilities

• Registers patients and maintains compliance according to departmental guidelines.
• Verifies, enters and updates patient information during registration.
• Reviews insurance eligibility and processes payments or quotes as needed.
• Ensures HIPAA paperwork, signatures and required forms are completed.
• Assists with patient scheduling and answers calls when required.
• Attends and participates in staff meetings and teamwork activities.

Skills

Communication skills

Empathy

Professionalism

Microsoft Office

HIPAA compliance

Tools

Microsoft Office Suite

EHR/EPM systems

Job description

Eisenhower Health in Rancho Mirage, CA, is seeking a patient access professional to support front desk registration and admissions. You will verify patient information, determine insurance eligibility, and coordinate with clinical staff to ensure timely service and complete documentation.

Strong communication, empathy and professionalism are essential, as is proficiency with Microsoft Office and EHR systems. Join a team dedicated to patient-centered care in a welcoming environment.