Clinic Front Office Supervisor - Healthcare Admin Lead

Eisenhower Medical Center; United States; Presencial; USD 30 000 - 47 000; Tempo integral

Resumo da oferta

Eisenhower Health is seeking an experienced front office supervisor to lead the clinic's administrative team and ensure accurate patient scheduling and registration. You will mentor staff, uphold compliance, and maintain a high level of patient satisfaction in a fast-paced healthcare environment.

Responsibilities include overseeing scheduling, registration, and front desk workflows, while coordinating with clinicians and leadership to improve daily operations and service quality.

Qualificações

• Requires high school diploma or GED; Associate’s degree preferred.
• Minimum 2 years of front office experience in healthcare.
• Strong customer service and communication skills.
• Ability to manage multiple priorities and adapt to change.

Responsabilidades

• Supervise front office staff and workflow to ensure efficient operations.
• Ensure accurate scheduling and patient registration experience.
• Handle escalated patient concerns with leadership guidance.
• Act as subject matter expert for front desk operations and processes.
• Maintain high customer service standards for patients and staff.
• Monitor and report performance metrics to leadership.

Conhecimentos

Front office experience

Customer service

Communication skills

Problem solving

Time management

Formação académica

High school diploma or GED

Associate’s degree preferred

Ferramentas

EHR systems

Email systems

Office equipment

Descrição da oferta de emprego

Eisenhower Health is seeking an experienced front office supervisor to lead the clinic's administrative team and ensure accurate patient scheduling and registration. You will mentor staff, uphold compliance, and maintain a high level of patient satisfaction in a fast-paced healthcare environment.

Responsibilities include overseeing scheduling, registration, and front desk workflows, while coordinating with clinicians and leadership to improve daily operations and service quality.