Evening Patient Access Supervisor Lead Registration Service

jeffersonhealth; Pennsylvania; On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Flexible spending accounts

Retirement plans

Tuition assistance

Tuition discounts

Access to medical insurance for all

Job summary

Jefferson Health in Abington, PA, is seeking a Supervisor of Patient Access for evenings to oversee daily registration activities and ensure smooth operations in a busy ED setting.

The role emphasizes staff supervision, exceptional patient experience, and adherence to regulatory standards, with a focus on metric-driven performance and effective communication with patients, families, staff, and leadership.

Qualifications

• Education: Associate's degree in healthcare or business admin required or in lieu of degree a minimum of 5 years of work experience in a physician office/practice, hospital setting, healthcare insurance provider or other healthcare relevant experience.

Responsibilities

• Oversees the daily registration functions within Patient Access's scope of work.
• Ensures the operational unit is staff appropriately.
• Promotes a positive patient experience for patients and families.
• Demonstrates strong verbal and written communication and customer service skills when interacting with staff, patients, families, and leadership.
• Supervises efficient and compliant registration processes ensuring regulatory and compliance requirements including adherence to departmental and institutional protocols.
• Prioritizes responsibilities to complete daily work requirements, resolves departmental and patient problems as needed and monitors key performance metrics to ensure goals are achieved.

Education

Associate's degree in healthcare or business administration

Job description

Jefferson Health in Abington, PA, is seeking a Supervisor of Patient Access for evenings to oversee daily registration activities and ensure smooth operations in a busy ED setting.

The role emphasizes staff supervision, exceptional patient experience, and adherence to regulatory standards, with a focus on metric-driven performance and effective communication with patients, families, staff, and leadership.