Evening Patient Access Specialist – Day-One Benefits

Trinity Health; Rockford (MI); On-site; USD 17,000 - 29,000; Part time

Benefits offered by this job

Day-one benefits

Generous PTO

Tuition reimbursement

Career growth opportunities

Pet insurance

Job summary

Trinity Health in Rockford, Michigan, is seeking a part-time customer service specialist to support evening shifts (26 hours per week). You will handle outpatient and inpatient registration and insurance verification while delivering patient-focused service and collecting financial liability details.

The role requires 1 year of customer service, a high school diploma, data entry skills (50–60 keystrokes/min), and strong communication with internal and external customers.

Qualifications

• 1 year customer service experience is required.
• HS Diploma or equivalent is required.
• Data entry speed 50–60 keystrokes per minute.
• Basic computer skills required.
• HFMA CRCR or NAHAM CHAA within 1 year of hire.

Responsibilities

• Provide patient focused customer service.
• Perform outpatient and/or inpatient registration and insurance verification.
• Collect patient financial liability payments and determine payer requirements.
• Provide general information to hospital users, patients, families and physician offices.

Skills

Customer service

Data entry

Communication skills

Interpersonal skills

Attention to detail

Time management

Basic computer skills

Education

HS Diploma or equivalent

HFMA CRCR

NAHAM CHAA

Job description

Trinity Health in Rockford, Michigan, is seeking a part-time customer service specialist to support evening shifts (26 hours per week). You will handle outpatient and inpatient registration and insurance verification while delivering patient-focused service and collecting financial liability details.

The role requires 1 year of customer service, a high school diploma, data entry skills (50–60 keystrokes/min), and strong communication with internal and external customers.