Patient Access Representative - Rockford, Evenings

Trinity Health MI; Rockford (MI); On-site; USD 22,000 - 27,000; Part time

Benefits offered by this job

Day-one benefits

Pet insurance

PTO and holidays

Colleague Referral Program

Tuition reimbursement

Career growth opportunities

Job summary

Trinity Health MI in Michigan is seeking an Evening Shift Part-time Patient Registration Coordinator to provide patient-focused service and manage registration and insurance verification.

You will collect payments, verify eligibility, and supply information to patients, families and providers, with training sessions during first weeks. Strong communication and data-entry skills are essential for accurate, timely service.

Qualifications

• 1 year customer service experience required.
• HS Diploma or equivalent required.
• Data entry speed of 50–60 keystrokes per minute.
• Basic computer skills required.
• HFMA CRCR or NAHAM CHAA within 1 year of hire.
• Excellent verbal and written communication.
• Interpersonal skills for internal and external customers.
• Accuracy and time management.

Responsibilities

• Provide patient focused customer service.
• Perform outpatient and/or inpatient registration and insurance verification.
• Collect patient financial liability payments and ensures payer requirements are met.
• Provide general information to hospital users, patients, families & physician offices.

Skills

Customer service

Communication

Interpersonal skills

Data entry speed

Basic computer skills

Education

HS Diploma

HFMA CRCR

NAHAM CHAA

Job description

Schedule Overview

• Week 2: Sunday 3p-11p, Monday 3p-9p, Wednesday 3p-9p, thursday 3p-9p
• Training: The first two weeks of training are M-F, 8a-430pm must be able to attend this

Employment Type

Part time

Shift

Evening Shift

Description

Schedule: 26 hours per week, Evenings

• Week 1: Monday 3p-9p, Wednesday 3p-9p, Thursday 3p-9p, Saturday 2p-10p
• Week 2: Sunday 3p-11p, Monday 3p-9p, Wednesday 3p-9p, Thursday 3p-9p
• Week 3: Monday 3p-9p, Wednesday 3p-9p, Thursday 3p-11:30p, Friday 3p-9p
• Training: The first two weeks of training are M-F, 8a-430pm must be able to attend this

Why You’ll Love Working at Trinity Health

• A great team that supports one another like family
• Day-one benefits including medical, dental, vision, and 403B retirement, and even pet insurance!
• Generous PTO, paid holidays, and a Colleague Referral Program
• Tuition reimbursement and student loan forgiveness options
• Career growth opportunities across 21 states with Trinity Health

What you will do

• Provide patient focused customer service.
• Perform outpatient & / or inpatient registration & insurance verification functions;
• Collect patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals.
• Provide general information to hospital users, patients, families & physician offices

What you will need

• 1 year customer service experience, required
• HS Diploma or equivalent required
• Data entry skills (50 to 60 keystrokes per minute)
• Basic computer skills
• HFMA CRCR or NAHAM CHAA required within one (1) year of hire.
• Excellent communication skills (verbal and written).
• Interpersonal skills to work with internal and external customers.
• Accuracy and attentiveness to detail and time management skills.

Nice to have

• Medical terminology
• Knowledge of diagnostic & procedural coding Insurance verification with the ability to explain benefits, secure necessary authorizations

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.