Evening Patient Access & Registration Specialist

Trinity Health; Darby (Delaware County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

Free onsite parking

Education assistance

Job summary

Trinity Health is seeking a Patient Access Representative at Mercy Fitzgerald Hospital in Darby, PA. The role requires greeting and registering patients, verifying insurance, and handling pre-certifications and referrals.

The position features an evening shift, 40 hours per week, with rotating weekends and holidays as needed. Responsibilities include ensuring accurate patient information, collecting financial responsibility, and delivering high-quality customer service.

Qualifications

• HS diploma or equivalency.
• Associate degree preferred.
• Minimum one year experience in insurance verification and medical office/hospital customer service.
• Must have Outpatient Registration experience.
• HFMA CRCR or NAHAM CHAA required within one year of hire.

Responsibilities

• Greet, pre-register and/or register patients in a courteous, professional manner.
• Verify insurance benefits and check for pre-certification/authorization and referral needs.
• Perform medical necessity checks where needed and obtain patient signatures.
• Communicate revenue cycle issues to patients, physicians, and hospital staff.
• Rotate through various patient access areas and shifts as required.

Skills

Insurance verification

Customer service

Outpatient registration

Customer interaction

Education

HS diploma or equivalency

Associate degree

Job description

Trinity Health is seeking a Patient Access Representative at Mercy Fitzgerald Hospital in Darby, PA. The role requires greeting and registering patients, verifying insurance, and handling pre-certifications and referrals.

The position features an evening shift, 40 hours per week, with rotating weekends and holidays as needed. Responsibilities include ensuring accurate patient information, collecting financial responsibility, and delivering high-quality customer service.