Evening Operations Supervisor — IC Oversight

City Wide Facility Solutions; Cincinnati (OH); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Vehicle allowance

Mileage reimbursement

Simple IRA with match

PTO and paid holidays

Job summary

City Wide Facility Solutions is seeking a Second Shift Supervisor to oversee evening operations, visit client sites, and ensure quality by coordinating with independent contractors. You will act as the on-site contact after hours and support the Operations team with new account starts and service escalations.

Requirements include 3+ years in multi-site supervision or janitorial services management, strong leadership, and excellent written and verbal communication.

Qualifications

• 3+ years of experience in multi-site supervision, operations, or janitorial services management.
• Ability to lead and influence independent workers.
• Great attention to detail, follow-up, and organizational skills.
• Strong written and verbal communication — you can hold others accountable while keeping relationships strong.

Responsibilities

• Act as the key on-site contact during evening operations, building relationships with Independent Contractors (ICs) and ensuring service quality.
• Conduct inspections, respond to customer requests and complaints, and coordinate seamless start-ups for new clients.
• Monitor account performance and ensure ICs are meeting expectations — recommending adjustments or changes as needed.
• Communicate proactively with the Facility Solutions Manager on nightly activities, site issues, or escalations.
• Uphold City Wide policies and ensure all work complies with client procedures and safety standards.
• Adapt across environments — you might oversee services in an office one night and a warehouse the next.

Skills

Multisite supervision

People leadership

Attention to detail

Communication

Time management

Education

High school diploma

Tools

Microsoft Office

Mobile tech tools

Job description

City Wide Facility Solutions is seeking a Second Shift Supervisor to oversee evening operations, visit client sites, and ensure quality by coordinating with independent contractors. You will act as the on-site contact after hours and support the Operations team with new account starts and service escalations.

Requirements include 3+ years in multi-site supervision or janitorial services management, strong leadership, and excellent written and verbal communication.